Business Growth Blog | Lupo Digital | Customer Relationship Management (CRM) (3)

Customer Relationship Management CRM System Features and Functionality

Posted by Glenn Miller on 18 June 2019

This blog series explores the world of CRM, Customer Relationship Management. Now that you understand what is a CRM system and why you would need one, and who uses and needs a CRM system and the right time for a CRM system, we next look at the type of tools and features a CRM system can include. This will help grow your relationship with your customers enabling you to use a digital approach.

When is the right time for a Customer Relationship Management system?

Posted by Glenn Miller on 14 June 2019

Customer Relationship Management When is the right time for a CRM system? | Lupo Digital

This blog series explores the world of CRM, Customer Relationship Management. After introducing CRM, in part 1 of this blog series, next let's take a look at who uses CRM, who needs CRM and when is the right time for a CRM?

Customer Relationship Management Why CRM systems are essential

Posted by Glenn Miller on 3 June 2019

This blog series explores the world of CRM, Customer Relationship Management. Understanding CRM, researching, comparing and then implementing or taking an existing CRM to the next level, can be daunting.